Culture – Decipay

How we conduct our business

Customer comes first

Our customers are our primary and chief stakeholders and we will be able to accomplish our vision if we build a long-term value for them by creating uncomplicated, trustworthy, customized and value-additive solutions for them.

Comprehensive Approach:

At Decipay Services, we start with a holistic perception of the difficulty report before formulating solutions for our Merchants. We then create the most suitable solution possible based on the needs of our Merchants. At Decipay Services, we customize solutions for each of our Merchants on the basis of their needs.

Fail and Learn faster:

We set bold targets and are not restricted to accumulative thinking. We take planned risks to accomplish our goals and celebrate both success and failure.

Transparency:

We share our data and learnings openly to enable better decision-making across our organization. Transparency is our tool to develop decision-making and ownership across our company.

Teamwork:

We work collaboratively as a team and hold the organization’s goals above those of the team. We listen considerately, express our views candidly and take responsibility for our mistakes. We believe in creating a high-trust work environment.

Zeal:

We care immensely about our work. We take complete and absolute ownership to solve difficulties despite the consequences and managerial boundaries. The entire team is flexible enough to perform every kind of duty as and when needed.